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Return and Refund Policy
Terms of return (30 day's)
State of return (e.g. unused)
Reason for return (e.g. damaged or wrong product)
Process for return: How to initiate a return, you can either give us a call at 480-969-2209 or you can email us at msshuffleboard@gmail.com -Please make sure to have your order number, the date of purchase, along with what you purchased from us and a good phone number to call you back just in case we need to do some research and get back to you. It will also be needed to email us a photo of the items if they are damaged or a wrong product was sent to you. If you give us a call it is after business hours, please also make sure to leave a detailed voicemail with the information listed above. If you choose to email us about initiating a return, please also make sure to include all the information listed above.
Process of refund: After the return process has been initiated, we will start said return. Please keep in mind that all returns are subjected to shipping and restocking fees. Any kind of discontinued or sale items are not edible for return. Once it has been determined by both parties if a full refund is issued or a store credit then it will take up to 5-6 business for the refund or store credit to be made available. (If a refund is issue back onto the card used at time of purchase it may take longer or shorter amount of time depending on your bank).
For returns made after the 30-day time, a store credit will be issued instead of a refund placed back on the card used at initial date of purchase.
Please feel free to reach out to us if you have any questions or concerns.
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